Payments and refunds
Payments. Paying online with a bank card
Our site allows purchases online, and you can pay for our Product by using Visa or MasterCard bank cards. After accepting the purchase of the Product selected, a secure window processing service will open, where you need to enter the information of your bankcard. 3D Secure is used for additional user verification. If your bank supports this technology, you will be redirected to their server for additional authentication. You can find more information about additional authentication methods by contacting the bank, which issued the card to you.
Payment system protects and processes your bankcard information according to PCI DSS 3.0 security standard. The information to the payment system is sent encrypted with the use of SSL encryption technology. Further information processing is done through closed banking networks, which have the highest security measures in place. Payment system does not send or give your bankcard information to any third party. 3D Secure technology is used for additional user verification.
Online payments safety
The information you enter (name, address, phone number, email, credit card number) is confidential and is never shared with anyone. Your credit card information is always sent encrypted and is not stored on our Web-server.
Bank guarantees the safety of all processed online payments. All operations done with the payment cards are done according to the requirements listed by VISA International, MasterCard, and other payments systems. Special technology is used to send the information to ensure security of online purchases, and the information is processed on a secure high-tech server of the processing company.
Delivery of services
We send all document by email with the exception of cases when the applicant needs the original document. In this case we send the original by courier delivery service to the provided address.
Returning the product/goods
Refund of payment to the customer is effected upon request to our email: firstname.lastname@example.org in case of failure to meet the requirements stipulated in the contract. Refund request processing within 5 business days.
If you have any question regarding our policies, please contact us at email@example.com.